Returns & Exchanges — US Customers
Returns & Exchanges — US Customers
We want you to love your Selfawear tee. If something isn't right, here's how returns work for US orders.
Return Window
You have 30 days from delivery to request a return or exchange.
Eligibility
- Item must be unworn, unwashed, and in original condition
- Tags must still be attached
- Sale items are final sale and cannot be returned
How to Start a Return
Email us at hello@selfawear.com.au with your order number and reason for return. We'll reply within 1-2 business days with next steps.
Return Shipping
US customers are responsible for return shipping costs. We recommend using a tracked service as we cannot be responsible for items lost in transit.
Returns are sent to our fulfilment partner — we'll provide the return address when you contact us.
Refunds
Once your return is received and inspected, we'll process your refund to the original payment method within 5-7 business days. You'll receive an email confirmation when it's done.
Wrong Item or Defective Product
If you received the wrong item or your tee arrived damaged or defective, we'll cover return shipping and send a replacement at no cost. Just email us with a photo.
Exchanges
We don't do direct exchanges — the fastest way to get a different size or design is to return your item for a refund and place a new order.
Questions?
Email hello@selfawear.com.au — we're here to help.